Module 1: As a CompTIA A+ Certified Professional your job is to Identify and troubleshoot problems. You will need to be competent in problem solving and able to confidently communicate with your clients to troubleshoot their IT systems.Basic Steps to Problem Solving: Hypothesis and Evaluation Identify of the problem. Establish a probable cause. Test to determine the cause. Establish a plan to resolve the problem Implement solutions. Verify functionality and implement preventative measures. Document results. Problem-solving is a crucial skill…